Publisher Website Review – Bruce Feiler, Author

July 14th, 2011 by Neil No comments »
There are so many author websites.  So many.  They range from the barely viewable to the over-the-top.  I came across Bruce Feiler’s website and I was impressed by it’s structure, ease of use, and clean design.
Bruce Feiler Home Page

Bruce Feiler Home Page

His banner is nice with a pleasant photo.  The right side is a little clunky though.  Social media and newsletter conversions are located in a prominent spot but  I wasn’t sure about the untitled brown image/logo until I followed it to another website for one of Bruce’s books.

Underneath is a real estate grabbing montage that consumes a considerable portion of the ‘above the fold’ space.  I’m not a fan of these types of banners.

Being a rather prolific author Mr. Feiler can display his many books on this sub-menu.  What appeals to me here is the clean and spacious approach.    At the bottom of the page is a link to his articles.

Feiler Books

His book pages are great.  Stuffed with interesting content they can motivate someone to get a book right away.   On this page, and throughout his site, he displays numerous social media posts and news items.   He also shows other books from the highlighted book on each page.

Bruce Feiler Book page

Another highlight of the website is the attention paid to internal links.  The content is rich with keywords and cross-links to the books and information within the website.  This site was not created one page at a time.  It was designed to function as a complete work and the designers did a wonderful job.

Bruce Feiler About Us

In addition to the pages above he has also included a blog, a substantial resource page, contact page, and an events page.   All in all one of the best author websites I have seen.

Best Practices for Publisher Websites

April 13th, 2011 by Neil 1 comment »

While doing my recent Publisher Website Reviews I began been mulling over what constitutes the Best Practices for Publisher Websites.   In researching the question I couldn’t find any information specific to Publishing.  There are more than a few posts about Best Practices for Website Design and they are wonderful but they cover the technical aspects of website construction.  What I wanted to ask was, from the Publisher’s perspective, what did they think were the most important considerations when enhancing or building a new website?

Here is my initial list of standards. Let me know what you think.

  1. Design – clean, legible, uncluttered, and visually appealing
  2. Home Page that reflects current titles, news, awards, and activity (Social or otherwise)
  3. Media – Book Trailers, Podcasts, and other videos
  4. Category listings of titles
  5. Navigation bars – near top of page and elsewhere throughout the website
  6. Direct Marketing conversions (signup fields)
  7. Book Pages – Cover image, preview, reviews, author info, credible and complete metadata
  8. Author information – including where they live, other books, bio, and picture
  9. Search Engine Optimization – the inclusion of keywords in the text and the important ‘behind the scenes’ programming
  10. Shopping options – direct and with at a minimum Amazon, BN.com, and IndieBound
  11. Social Media – posts, feeds, ‘Like’, share, etc.
  12. About Us – personalize your relationship with your reader

How well does your website fare when looking at the list above?  Have you moved your online presence to B2C or are you still a B2B publisher?   What do you do to help generate the all-important backlinks to your website?  Is Social Media in your mix of marketing activities?  Are you making unique content available on your website that is keyword rich?

How hard is your website working for you?

Publisher Website Review – Graywolf Press

April 8th, 2011 by Neil No comments »

Last time we reviewed the website of a craft publisher, Lark Books.  Marketing craft books, their colorful covers, and their obvious respect for design helped provide us with a lively and colorful website to review.  Today, we look at Graywolf Press, a highly respected literary house.

Graywolf HP

Structurally, the Home Page includes many of the components that I would consider essential for publisher websites.  I am a fan of grouping titles in categories that appear on the left side of the Home Page or the Books Home Page.  I like the placement they have given to the recent awards given to their authors.  Announcing current events is important.  A viewer has to read them and therefore spend more time on your Home Page and possibley dive into the other news headlines.  Below the ‘More News…’ header I can barely see above the fold the ‘Upcoming Events’ section.  Another good feature.  All of these news items give a great sense of currency to the site.

The biggest problem I have with this website, and if it’s tied into the serious nature of the books I’m not sure that I agree with the logic, is that it is boring as hell.  The designer used gray type on a beige/green background.  There are no covers in view until way down the page under the fold.   While placement of the Navigation Bars on the top and left cleanly cover navigation, their appearance fades into the background like most of the text.   I also feel that they wasted the right side of the Website.  I don’t mind white (or in this case beige) space but real estate is valuable. They could have used this for Social Media Posts or maybe a cover or two.

On the positive side they do have a very active (80,352 followers!) Twitter presence.  I think that has helped to give them their 844 inbound links which certainly help their overall website ranking.   Website Grader from Hubspot gives them a 100 out of 100 Twitter rank.  But, they don’t have a blog which would given them even more Social Media pull.

Their Book Pages have a mix of good and missing features.

Graywolf BP

They take great advantage of their reviews and endorsements.  I love that they have audio interviews posted and excerpts and reviews.  They could have some video lectures too.  They should show more information about the authors.  It would be nice to see a newsletter signup on each Book Page, with a way to track where a new reader comes from for later direct marketing.

But, I don’t understand the logic of not supplying Buy Buttons to the major online retailers.  You can’t force a consumer to buy from your website.  It doesn’t work.

(A side note concerning online retailers:  Don’t only use the Amazon Buy Button.  Especially if you still want your book sold in B&N.  The book buyers in New York do not like that.  Link to BN.com and, while you’re at it, link to IndieBound too. )

Publisher Website Review – Lark Crafts

April 3rd, 2011 by Neil 2 comments »

All publisher websites share some basic structural features.  They all start with a Home Page and end up on a Book Page.   Sure, there will undoubtedly be other pages like Press, Contact Us, and About Us, but the goal is to bring the consumer to the Book Page.  This start to finish process is an important component of a website.   Website owners want to control how a consumer flows through their website.  The smoothest path from entry to purchase is the goal.  No road bumps, confusing signage, or impediments should get in the way.

The Lark Crafts site starts off with a bang.  They have one of the best Home Pages you can find.  It has a colorful, busy, yet fairly clean style.  The side bars with Social Media posts on each of their sub-categories is wonderful.  Their feature set has everything: Free Projects, Interviews, Reading Samples, Subscription Entries, multiple Navigation Bars, Video, etc., etc.   Those Navigation Bars are great because they show you exactly where to go to find the books.  But, just like some movies, what starts out strong can end with a whimper.

Lark Crafts Home Page

Lark Crafts Home Page

Clicking on the Bookstore link takes you to a new Bookstore page.    I think that it’s important to have a header, or a sub-home page, for your books. and this one looks good at first.  It has a great category breakdown on the left side.   These are really important for a publisher like Lark Crafts with all of their various crafts.  But, the missing book cover is not a good sign.

Our next step in our flow through the website is the Book Page and this is where the execution falls off.

Lark Crafts Bookstore Home Page

Lark Crafts Bookstore

The Book Page has to close the deal.   All of the marketing of this book needs to come to a head at this page.  The credibility of the authors, the interior quality, the reviews, the ease of purchase, and the marketing copy all help sell this book.

None of those tools of persuasion are present.  We are left with the skimpiest of details about the book.  And since Lark Crafts is owned by Barnes & Noble only one buy button exists.

Lark Crafts Book Page

Lark Crafts Book PageThere are many great features in the Lark Crafts Website.  Their Home Page, sharing, and Social Media use are stellar, but the weaker Book Pages could use some additional enhancements.

Relevant and timely direct marketing campaigns

February 10th, 2011 by Neil No comments »

I read an interesting report this morning from Silverpop about shopping cart abandonment.  Not exactly on topic for a publisher’s direct marketing campaign, but hear me out.

The article was discussing how much better online retailers do when their emails to their customers are relevant and timely.  The study was specifically looking at how quickly a retailer responds to the fact that a viewer abandoned their shopping cart.  There was a study from MIT that 90% of the ecommerce leads go cold within one hour.  The other fact that grabbed me was that 80% of the respondents to the study had a 21% better open rate for emails tied directly to a message about the cart abandonment.

Great stuff – but where’s the connection.

This tells me that publishers need to respond quickly to the names that they gather from their websites and that their emails could be more effective including information about where the user was when they submitted their name.

It may be a stretch but it would be something I would want to test if I was a direct marketing publisher.

Have we reached a Tipping Point in Publishing?

February 9th, 2011 by Neil No comments »

This Thursday Amanda Hocking will have 3 books on the USAToday ebook bestseller list.  What’s astounding is that she was not published by any major publishing house in New York or even a small house in the mid-west.  No, she is a self published author.  She started selling her ebooks online with Smashwords and print versions at  BN.com and Amazon last March.  Her books were priced inexpensively at $.99 to $2.99 and she has now sold over 600,000 copies in less than a year by her aggressive use of Twitter and Facebook.  Over 600,000 copies!

How many authors are now saying – why should I have a publisher?

Content is Trending?

January 14th, 2011 by Neil No comments »

I am getting the distinct perception that there is an increased level of chatter about content.  Articles, posts, webinars, etc.  Why?  I mean, this thing that we all do is purely about content.  It’s what we pitch and sell and the glue that holds it all together.

One reason for the increase in conversation could be because of all of the innovative new ways that we can slice, dice, package, serialize, and commodify content to flow into all of the new locations where it can appear.  All of the aggregators, curators, and accumulators need their fodder.  Another reason could be the additional layers of power that reside in the use of keywords within content and how they have become the active ingredients for the search engine databases.  Most people are finally getting how the process of SEO works.  Or is it that there is a growing respect for good content?  Wow.

What an interesting concept.  Good content sells.  I’m not willing to say that bad content can’t sell because I will confess at this moment (Oprah was booked and I couldn’t get Dr. Phil to listen) that when I was the sales director I purveyed weak content on retailers and readers.   Yes, I was guilty of it.  I pumped up books that weren’t worth the paper they were printed on.  No surprise, those books weren’t winners.  Good books – good content – sells.

So remember this, even though our publishing model is being redrawn on a daily basis, quality is the prime directive.  Good content is always the goal.

Getting Google to notice your ebook

December 6th, 2010 by Neil No comments »

Outstanding post from D.C. Denison that was in the O’Reilly Radar Blog today.  Mr. Denison  is a reporter at The Boston Globe and the author of “Ebook Publishers to Watch: 2011.

3 book SEO tips and why metadata and book covers matter to Google.

by DC Denison@dcdenison 6 December 2010

Now that Google has launched its ebook store, it’s time for book publishers and authors to learn a little SEO (search engine optimization).

If you sell shoes or cellphones online, you already know SEO, or you’re out of business.

Until now publishers have played in a different pool — more Amazon/Barnes & Noble than Google — but Google eBookstore suddenly gives booksellers a reason to at least wade into SEO.

Because now if Google can find your book, it can sell your book, a few different ways: via its online eBookstore, or in apps for the Apple and Android platforms, or through one of its independent bookstore partners. (See also: How SEO relates to the Google eBookstore.)

But getting noticed by Google is not easy.

I discovered this when I tried to shelve my experimental ebook, “Ebook Publishers to Watch: 2011,” cover facing out, on the Internet. I put it on Amazon, I uploaded it to Scribd. I created a companion website, with a shopping cart. I sold a few dozen copies, pretty much right off the bat without doing much of anything. Not bad.

But I couldn’t help noticing that as far as Google was concerned I was barely visible.

No, worse than that. My ebook wasn’t even the top result on Google when I entered the exact book title into the Google search bar. It was beaten out by a mention of the book on TeleRead. That was sobering. I started thinking: Was I neglecting some obvious SEO techniques? Should I be choosing keywords? Optimizing chapter titles? Posting an ebook sitemap to Google and Bing? Are there emerging best practices for an ebook author?

Google’s book view

The good news is that even before the Google ebookstore, Google takes books very seriously. I heard this directly from Sergey Brin himself, in a conversation we had after a small press get-together last year. He told me that Google co-founder Larry Page has been interested in scanning and indexing books since the company’s early days. We also talked briefly about his footwear, although I digress.

More recently when I spoke to Matthew Gray, lead software engineer of Google Books Search Quality, he reiterated that visibility of ebooks and books is a priority for Google

“Our goal is making all the world’s information universally accessible and useful, and we believe that a lot of the world’s information is in books,” he said. “So it’s important to us to make that information available. If you need to know something about a disease, or a travel destination, there’s good chance the best information is in a book.”

For publishers who are members of Google’s free Google Books Partner Program — 35,000 publishers have joined since it launched in 2005 — every book’s content is indexed and made available in the search engine’s universal, blended search results. An Internet searcher can usually scroll through about 20 pages of text around the search result, depending on the publisher’s preference. Books that are out of copyright are 100 percent available to Internet searchers. For books with hazy copyrights — the books that are covered by the proposed Google book settlement — Google serves up much shorter snippets of text around the search result.

In all three cases, books are “discoverable” on the search service. For example, during the financial meltdown of late 2008, Internet users searching for “economic crash” discovered “The Great Crash of 1929” by John Kenneth Galbraith, first published in 1955, one of thousands of books on the backlist of Boston publisher Houghton Mifflin Harcourt. Normally, Galbraith’s book would have faded from public attention, but the book’s contents were a good match for the search query, and it benefited from the visibility on Google.


Ebook tools and best practices will be examined at the next Tools of Change for Publishing conference (Feb. 14-16, 2011). Save 15% on registration with the code TOC11RAD.


Metadata and market signals

But what about new books and ebooks? How does Google determine which new titles, and the more than 15 million books that have been scanned, float to the top of its search results pages: in the web search box and in the ebookstore.

The challenge, for Gray and other Google engineers on the Books project, is that the best known component of Google’s algorithm for determining the the value of a web resource — the number of links to it by others — does not apply to books and ebooks. Although it is possible to link to a selection in certain books on Google Books (here’s a hyperlink into the aforementioned Galbraith title) people don’t generally create links to the contents of a book or ebook. So linking is not a reliable indicator of quality.

My conversation with Gray took place before the launch of the eBookstore, but it safe to assume the approach has not changed.

One strategy that Google employs is to tap into the book industry’s “rich tradition of metadata.” Gray mentioned that Google considers author blurbs, subtitles, synopses, reviews, and author biographies to be valuable sources of information about a book or ebook.

Today, much of this metadata travels with books in an ONIX file. ONIX, which stands for ONline Information eXchange, is the XML-based standard that contains more than 200 data elements: from author name and title, to book reviews, author photos, and excerpts. Google allows its book partners to provide ONIX feeds, Gray said.

Google also looks at what Gray referred to as “market signals:” how often a book has been reprinted, web searches, recent book sales, the number of libraries that hold the book, etc.

Google’s book search algorithm incorporates more than 100 “signals,” and those signals change constantly. The goal is that all these signals add up to a single, simple result: “That the best way to get a book ranked high on Google Books is to write a really good book,” Gray said

And when the signals point to an obvious target of a book search, Google Books now confidently displays one extra-large result: a super-sized book cover of the title. For example, if Google thinks your search terms indicate that you’re looking for Malcolm Gladwell’s “The Tipping Point,” it will feature that at the top of the page rather than any of the half-dozen other books with the same, or very similar, title.

Google Book Search result
Google uses signals to push obvious results to the top of its listings. In this case, Google assumes a query for “tipping point” means the searcher is looking for Malcolm Gladwell’s book rather than other books with the same title.

3 best practices for getting Google to notice your book

Despite all this signal sniffing, Gray said there are a few practices that authors and publishers can follow to increase the likelihood that a book or ebook comes to Google’s attention.

1. Use descriptive titles and chapter headings — Gray said an approach that favors “cleanliness of information” will make it easy for Google to find relevant content in a book and serve it up to the inquiring mind on the other side of the Google search box.

For example, if a book on the Internet has a chapter on the history of the web, it would be much better to use the title “History of the Web” than simply, “History.”

“We’re going to do the best we can,” he said, “but more complete chapters titles will help us out.”

2. Create quality content outside the book — The content you create around a book can also make a difference. As an example Gray cited the bestseller “Freakonomics,” by Stephen Dubner and Steven Levitt, pointing out that the first result from a search for the title is not the book, but the New York Times “Freakonomics Blog.” That comes ahead of the book’s web page, and the Amazon listing.

Presumably the frequency of the blog updates, the authority of the New York Times, and the number of inbound links to the column on the Times’ website boost the newspaper site’s ranking over the original book.

Yet the column’s prominence also helps the book’s ranking on Google. As more book publishers use the web to augment the content between the covers, this kind of synergy is likely to become more common. “This blurring of the line between books and other content is something that I expect to happen more and more,” Gray said.

3. Book covers matter — One significant piece of metadata that Google has discovered, Gray noted with wry irony, is the book cover.

“A book cover is actually very rich metadata,” he said. “People associate a cover style with a particular author, or a particular series, and they respond to that. They recognize the cover and say, ‘That’s what I’m looking for’.”

Gray’s advice to book and ebook publishers: pay attention to the covers. “We have observed,” he said, “that people actually do judge a book by its cover.”

Adding a Facebook Like Box to Your Website

November 29th, 2010 by Neil No comments »

It’s so easy to add the Facebook Like Box to your website.

(The caveat being that you can access your code on your website and you have the space for it…….)

1. Get over to the Facebook Developer page

2. Enter the URL from your desired Facebook page (no permission needed)

3. Supply the width

4. Just get the code …..’Get Code

5. Grab it and drop it into your site

For EverPub users you can use your Facebook Publisher page or the individual Facebook book page and drop the code into the Facebook field on the book page.

Off page SEO – You CAN make a difference

November 10th, 2010 by Neil No comments »

One of the questions that comes up often is “what can I do on my own that can actually improve my search engine ranking”?

SEO can be confusing but there are a number of great resources that can help.  One of my favorites is SEOmoz.com.   They are considered the best of the many websites on SEO on the web.

I’ve mentioned this particular article before but it’s time to bring it back again.

21 Off-Page SEO Strategies to Build Your Online Reputation

September 16th, 2008 – Originally Posted by Vaidhyanathan to Online Marketing

http://www.seomoz.org/ugc/21offpage-seo-strategies-to-build-your-online-reputation

If offers an outstanding checklist of activities that anyone can do to make a difference.